These days, ‘you practically need a PhD’ to figure out frequent-flier status —

Written by on January 23, 2019

The airlines’ most valuable customers, those who fly most often and spend the most money, receive the sorts of benefits that most travelers can only salivate over – lounge access, free checked luggage, free upgrades, free itinerary changes. But most travelers aren’t constantly flying, and they will find that the airlines have made it a lot more complicated to qualify even for a piece of that good life. New York Times/Denver Business Journal

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