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Frontier leads national airlines for consumer complaints

Written by on July 27, 2018

Frontier Airlines recorded the worst rate of consumer complaints of any major U.S. airline for the second month in a row in May – a ranking that the Denver-based company has not held for a sustained time period in recent memory. The ultra-low-cost carrier also finished 16th among the 17 major airlines for on-time arrivals, as well as finishing second-to-last specifically for flights landing at Denver International Airport, according to the monthly Air Travel Consumer Report released Wednesday by the U.S. Department of Transportation.  Ed Sealover/Denver Business Journal

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