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Airports worldwide are hit by delays after software outage

Written by on October 1, 2017

Flights were delayed and travelers struggled to check in at airports around the world on Thursday after a software program used by several major airlines went down. The program, known as Altea and developed by a company called Amadeus, encountered problems as a result of what Amadeus called a “network issue.” Altea helps airlines manage customer reservations, including tagging luggage and issuing boarding passes. Amie Tsang & Prashant S. Rao/New York Times/Denver Business Journal


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